Frequently Asked Questions


Find quick answers and see why customers trust Port Storage & Delivery Inc. near JAXPORT in Jacksonville, FL.

FAQs

Do I need a TWIC Escort?

If you do not have a TWIC card you will need a twic escort.

What is a TWIC escort?

A TWIC escort is an individual holding a valid Transportation Worker Identification Credential (TWIC) who accompanies workers, visitors, or vendors lacking a TWIC into secure, MTSA-regulated maritime facilities. They ensure compliance with security protocols by providing continuous, in-person supervision—or "line of sight" monitoring—of the uncredentialed person.

Key Aspects of a TWIC Escort:

  • Purpose: Allows safe, authorized access for non-TWIC holders to conduct business (e.g., repairs, deliveries) within restricted areas.
  • Requirements: The escort must know the facility’s procedures and emergency contingency plans.
  • Ratios: Typically, one escort is required for every 5 to 10 non-TWIC holders, depending on the restriction level of the area.
  • Responsibility: The escort must immediately report any suspicious, unauthorized, or unlawful activity to facility security.
  • Limitations: Escorting is permitted at the discretion of the facility operator.
  1. What are Amports Hours of operation?

8am-3:30pm Mon- Fri. Call for holiday closures.

What do I need when picking up vehicle imports?

When picking up a vehicle that you have imported to the US you will need to bring valid driver’s license, Bill of lading from the shipping line or delivery order created by your broker and a safety vest (we sell these if needed).

Can I drive my newly imported vehicle out of the port?

You may haul or drive your vehicle out of the port.

What do I need for vehicle deliveries?

You must have and submit your original title upon delivering your vehicle at the port for the following shiplines (If you do not have a title, a no-title authorization from the shipline is required; your freight forwarder can help you with this process).

What forms of payment do you accept?

We take all major credit cards, cash, zelle, comchek and efs check.

Still have questions regarding our services?

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